Your company needs high-performing teams capable of producing targeted results.

The difference between an average team and a high-performing team usually comes down to three factors:

• How well they understand expectations and are committed to achieving team success.
• How well they relate to each other – and to their management.
• How well they communicate with each other.

People’s ability to relate to each other and communicate effectively are built on a foundation of accountability, understanding and trust.

When understanding and trust break down – whether between individual team members or between a team and its leadership – commitment, productivity, and effectiveness break down as well.

The team becomes stuck, mired in confusion, misunderstanding, and even in active disagreement.  

Underperforming, stuck, or merely average teams have a direct impact on your bottom line.

You can’t afford for your team to be merely average, and you certainly can’t afford for them to be stuck.

You can’t afford miscommunication, and you can’t afford the resentment and frustration that arise from miscommunication.

To get from merely average to excellent, you and your team need to do four things.

1. Identify the gap between the current situation and their vision of an ideal working relationship. Helping the team understand how closing this gap will make their professional lives more effective, productive, and enjoyable wins their commitment to improvement.
2. Understand each team member’s experience.  This feedback adds clarity to the initial gap analysis and provides input into how to define new goals, re-set expectations, and determine priorities.
3. As a group, define action steps and learning plans to employ new communication tools, shift perspectives, and lay the foundation for authentic relationships, genuine communication, and enhanced trust.
4. Commit to take a pulse on progress, make timely course adjustments, and reward and sustain success.

It’s very difficult, if not impossible, to accomplish these steps from inside the situation.

Are you and your team ready to get the results you envisioned in a way that strengthens individuals, the group, and the company?

Are you ready to benefit from joint accountability, undertake meaningful and motivating performance goals, appreciate each other’s capabilities, and experience a deep sense of common purpose?

I’ve helped teams achieve synchronicity and excellence in industries such as health care, finance, nonprofits, and hospitality.

Give me a call at 619.487.1548.  We’ll talk about your current situation and explore the possibilities.

The data from our last Employee Opinion Survey indicated that our internal communication systems were not yet meeting our employees’ professional and personal needs.  With this in mind, we assembled an employee task force to specifically describe communication barriers in the workplace, and asked Annie Russo to bring to light the uncensored version.  She was just what the doctor ordered!  Because attendees felt immediately comfortable and trusting in her presence, they disclosed critical information they had previously been unwilling to share.  Her summary report was so clear, balanced, and well-organized that we were able to use it as a starting point for our Action Plans.

- Elizabeth Curtis Rabbitt, Former CEO, Sharp Community Medical Group, Sharp Health Care, San Diego, California